1. APPLICABILITY, VALIDITY
1.1. The following General Terms and Conditions apply to all business transactions, service provisions, and deliveries between IDCRAFT GmbH (hereinafter "IDCRAFT") and companies (§ 14 BGB) as well as to legal persons under public law or public law special funds (hereinafter the "Customer"). IDCRAFT's offerings are not directed to consumers (§ 13 BGB).
1.3. The language provided for the conclusion of the contract is exclusively German. When the customer places an order, only the German version of the General Terms and Conditions shall apply. Any translations of these General Terms and Conditions into other languages are for the customer's information only. In the event of any differences between the language versions, these General Terms and Conditions in German shall take precedence.
1.4. If third-party software is installed on our products, the terms of use of the respective third-party provider shall apply. The customer must inform himself about the terms of use applicable to this third-party software and comply with them. If the customer is supplied with software products from a third-party provider that are not covered by the rights of use granted to the customer (e.g. separate open source components), the customer may only use these software products on the basis of a separate license, for the procurement of which the customer is responsible. The third-party software may have technical means to prevent unauthorized use.
1.5. References to the validity of statutory provisions are for clarification purposes only. Even without such clarification, the statutory provisions shall therefore apply unless they are directly amended or expressly excluded in these General Terms and Conditions.
2. CONTRACTS, SCOPE OF SUPPLY
2.1. Our quotations are subject to confirmation.
2.2. A contract is concluded exclusively by our confirmation of order, either in writing or some other form of text message. The confirmation of order contains our supply obligations and determines the nature of the contractual products (hereinafter the "Goods") to be supplied. The product descriptions and data of our respective valid sales catalogue at the time of conclusion of the contract are intended to inform the Customer generally about the products and services described. They are only then considered to contain a promise of quality if the respective item number of the catalogue is listed in the order confirmation and referred to respectively. Promotional material and publications contain no promise of quality and are neither a part of the contract nor the basis for a transaction.
2.3. Promises and guarantees can only be agreed with the Customer outside the order confirmation in order for them to be effective in separate written form.
2.4. IDCRAFT is entitled to use sub-contractors for the performance of its contractual duties without prior approval of the Customer. Having its obligations performed by sub-contractors shall not relieve IDCRAFT from the duty to adhere to its contractual obligations.
3. DELIVERY TIME, TRANSFER OF RISKS
3.1. The time of delivery shall be deemed to be agreed approximately. It shall only be deemed as a fixed date when this is expressly described as such in the order confirmation.
3.2. If IDCRAFT is hindered or impeded in fulfilling its contractual duties by the occurrence of unforeseen circumstances outside of the control of IDCRAFT, e.g., a breakdown, measures undertaken by authorities, embargo, risk of war, force majeure, or strike, then the delivery time shall be prolonged by the duration of the impediment, plus a reasonable extension for resuming the delivery or service. If the listed circumstances make the delivery or service impossible, IDCRAFT is no longer obligated to honor the delivery commitment.
3.3. Shipment of the Goods to another location than the premises of IDCRAFT is always performed on behalf and on request of the Customer. The risk for respective deliveries passes to the Customer with dispatch of the Goods from the point of delivery Neuhofen/Germany and transfer to the forwarding agent/freight carrier. All deliveries are made EX WORKS according to Incoterms 2020, unless otherwise agreed with the Customer.
3.4. Costs for packaging/shipping and handling shall be borne by the Customer. IDCRAFT shall be entitled to determine how the Goods are shipped in its reasonable discretion. Potential duties to be paid shall be borne by the Customer.
3.5. If possible, everything is delivered in one shipment. Partial deliveries and partial performance are possible and permitted. If the customer requests or demands partial deliveries or partial services, the additional costs shall be borne by the customer. Partial deliveries and partial performance can be charged by IDCRAFT together with the delivery.
4. DUTY OF INSPECTION AND OBJECTION
4.1. Upon taking possession, the Customer shall immediately: (a) check quantities and packaging and record any objections thereto; and (b) conduct quality checks on a spot check basis and, for such purpose, open the packaging (cartons, bags, tins, foils etc.) to check the quality of the Goods to be sold.
4.2. In case of a notice of defect, the Customer shall comply with the following procedure and deadlines. The notification shall be made no later than five (5) working days after the date on which possession of the Goods has been taken. In the event of an objection to a hidden defect which, despite a first inspection in accordance with Section 4.1 above, remained undiscovered, a different deadline regime shall apply. In such case, the objection must be raised within the five (5) working days after the defect has been discovered. For keeping these deadlines, the sending of this objection in the time frame of the deadline is sufficient.
4.3. The detailed notice shall be delivered to IDCRAFT in writing. The notice must clearly specify the kind and amount of the alleged defect.
4.4. The Customer agrees to make available for inspection the objected Goods at the place of inspection; such inspections may be done by IDCRAFT, or any other expert IDCRAFT may have designated.
4.5. Any Good to which objections shall not have been raised in accordance with the procedures and deadlines set out above shall be regarded as approved and accepted.
5. RETURN OF PRODUCTS
5.1. With the exception of defective Goods, IDCRAFT only accepts the return of products if this has been expressly agreed and confirmed by IDCRAFT in writing. Such deliveries must be prepaid by the Customer; otherwise, they will not be accepted.
5.2. With the exception of defective Goods, the return of the Goods presupposes that we are notified of the batch number with the delivery note and that the product is returned in the undamaged original packaging, as we distribute products to our Customers.
5.3. For each product return, the Customer shall obtain an RMA number (Goods Return Authorization number) from IDCRAFT, which is to be indicated on the package in the case of returning.
6. CONDITIONS OF PAYMENT
6.1. In general, IDCRAFT will issue invoices together with the delivery of the Goods or after performance of its services. IDCRAFT reserves the right to request pre-payments or perform deliveries and/or services on the basis of cash on delivery or a direct debiting scheme.
6.2. Invoices must be paid without any deduction in Euro currency. Exchange rates apply on the invoice issue date.
6.3. Prices of IDCRAFT do not include Value Added Tax (VAT) that may be applicable to the transaction.
6.4. If payments of the Customer are delayed, IDCRAFT shall, notwithstanding its other rights, have the right to claim interest payments of 9 percentage points over the current Base Lending Rate. The right of IDCRAFT to prove exceeding damages shall not be excluded.
6.5. In the absence of any express prior agreement to the contrary, IDCRAFT shall not be obligated to accept for payment any draft, cheque, or other instrument. The costs for discounting and collection of such instruments shall be borne by the Customer. All such means of payment are accepted only conditionally pending receipt of the funds by the Supplier.
7. OFFSET, WITHHOLDING OF PAYMENTS
7.1. The Customer is only entitled to withhold payments based on claims that are undisputed by IDCRAFT or claims that have been held to be valid by a court of final jurisdiction.
8. RETENTION OF TITLE
8.1. IDCRAFT shall retain full title of any delivered Goods until the Customer has discharged all claims arising from the business relationship with IDCRAFT. In case of breach of contract by including, without limitation, default in payment, IDCRAFT is entitled to take possession of the Goods.
8.2. The Customer shall have the right to dispose of the Goods within the ordinary course of business. IDCRAFT may withdraw the sales authority of the Customer through a written notice if the Customer is in breach of any obligation owed to IDCRAFT in particular in payment default or if IDCRAFT shall become aware of other incidents that give rise to doubts about the creditworthiness of the Customer.
8.3. The Customer's right to process the Goods delivered shall also be subject to the limitations set out in 8.2 above. The Customer shall not acquire title to the fully or partly processed Goods; the processing shall be free of charge for IDCRAFT's benefit as manufacturer in the sense of Section 950 of the German Civil Code. If IDCRAFT should, for whatever reason, lose its right under the retention of title, then it is hereby agreed between the Parties that IDCRAFT shall acquire title upon processing of the Goods and the Customer shall remain custodian of the Goods which shall be free of charge.
8.4. If the Goods in which IDCRAFT has retained title are inseparably assembled or mixed with the Goods that are third party property, then IDCRAFT shall acquire co-title in the new Goods or the mixed stock.The proportion of title shall follow from the proportion of the invoice value of the Goods sold under retention of title and the invoice value of the other Goods.
8.5. The Goods in which IDCRAFT shall acquire sole or co-title in accordance with Subsection 8.3 and 8.4 shall, the same as with regard to the Goods delivered under retention of title according to Subsection 8.1 above, be regarded as Goods delivered under retention of title for the purpose of the following paragraphs.
8.6. The Customer hereby assigns to IDCRAFT all claims arising from the resale of the Goods delivered under retention of title. Such claims shall also include claims against the bank which, within the scope of such sale, shall have issued or confirmed a letter of credit for the benefit of the Customer. IDCRAFT hereby accepts such assignment. If the Goods delivered under retention of title shall be considered as processed Goods or mixed stock, where, in addition to the Goods under this Agreement, only such Goods exist that are either the Customer's property or a third party property as a result of a (simple) retention of title, then the Customer shall assign all of the claims arising from the resale. In the other case, i.e., in the event of a conflict between pre-assignment claims by other suppliers, IDCRAFT shall be entitled to receive a resale proceeds on a pro rata basis which shall be determined in proportion to the invoice value of the Goods and the other processed or mixed Goods.
8.7. Where IDCRAFT's claim shall be undoubtedly secured through the assignment and retention by more than 125%, any surplus of receivables and/or Goods delivered under retention of title shall, upon demand of the Customer, be released.
8.8. The Customer shall be authorized to collect any receivables arising from the resale of the Goods. Such authority shall cease to exist in the event that there shall no longer be an ordinary course of business of the Customer. Moreover, IDCRAFT may withdraw the Customer's authority to collect, if the Customer is in breach of any obligation owed to IDCRAFT, in particular in case of payment default; or in case IDCRAFT becomes aware of other incidents which give rise to doubts about the Customer's creditworthiness. If the above authority shall cease to exist or be withdrawn by IDCRAFT, then the Customer shall upon IDCRAFT's demand immediately specify to IDCRAFT its debtors in the claims assigned and provide IDCRAFT with all information and documentation necessary for the collection of the receivables.
8.9. In the event of any third-party action against IDCRAFT's Goods under retention of title or any receivables assigned to IDCRAFT, the Customer shall notify such third party of IDCRAFT's property/or right and immediately inform IDCRAFT about such action. The Customer shall bear the costs of any intervention.
8.10. If the Customer shall be in a breach of contract, in particular in payment default, then it shall, upon IDCRAFT's demand, immediately return to IDCRAFT all Goods transferred under retention of title and assign to IDCRAFT any repossession claims against any third party in conjunction with such Goods. Any repossession or enforcement proceedings with regard to the Goods delivered under retention of title shall not be regarded as a rescission of this Agreement.
8.11. In the event that there shall no longer be an ordinary course of business of the Customer, IDCRAFT may require the Customer to inform IDCRAFT about the claims arising from the resale that have been assigned to IDCRAFT in accordance with Section 8.6 above including its debtors. Following such information, IDCRAFT shall have the right to disclose the assignment as IDCRAFT considers appropriate.
9. WARRANTY
9.1. In case of defective performance, breach of duty and/or material defects the Customer grants IDCRAFT the right to remedy this by replacement free of charge or by remedying the defect in any other way within an appropriate deadline. The Customer has the right to object against the chosen remedy for good cause. For clarification, the remedy does not include the removal of the defective Good or the re-installation if we were originally not obliged to install.
9.2. Unless otherwise agreed, the warranty period for all Goods delivered by IDCRAFT shall be twelve (12) months.
10. LIABILITY
10.1. IDCRAFT shall only be liable for damages – regardless of their legal basis – if IDCRAFT has caused any damage as a result of an intentional or grossly negligent act or if IDCRAFT has negligently breached a material contractual obligation („cardinal obligation”). Cardinal obligations are those obligations that are deemed to be substantial to the contract, upon the observance of which the Customer has generally relied on and may have relied on and which are deemed to be prerequisites for proper performance of the contract. For intentional and grossly negligent breaches, IDCRAFT's liability shall be unlimited. In the event that IDCRAFT is in breach of any cardinal obligations, and such breach has not been committed intentionally or with gross negligence, IDCRAFT shall only be liable for the damage related to and typically foreseeable under the particular contract at the time of entering into the contract. IDCRAFT shall not be liable for any damages caused as a result of a simple negligent breach of a non-material contractual obligation.
10.2. The Parties are in agreement that the typically foreseeable damage does not exceed the amount of fees paid by the Customer to IDCRAFT under this agreement, unless the Customer informed IDCRAFT on a higher damage risk prior to performance.
10.3. The liability limitation contained in Section 10.1 and 10.2 shall not apply for claims of Customer because of damage to life, person, or health; nor shall it apply for claims under a guarantee of IDCRAFT or claims based on the German Product Liability Act.
10.4. If claims for damages against IDCRAFT are excluded or limited, this shall extend to any personal liability of any statutory organs, employees, vicarious agents or any other auxiliary personnel of IDCRAFT.
11. CANCELLATION OF ORDERS
11.1. Any cancellation request of confirmed orders needs to have the written approval from IDCRAFT.
11.2. In case of approved cancellation, the Customer shall bear the cancellation cost mutually agreed by the Parties.
12. DATA PROCESSING
The Customer shall be obliged to fulfill cooperation duties vis-à-vis IDCRAFT which may be reasonably required for IDCRAFT in order to properly perform its duties vis-à-vis the Customer. IDCRAFT shall inform the Customer about such cooperation duties in a timely manner.
13. COOPERATION DUTIES OF THE CUSTOMER
The Customer shall be obliged to fulfill cooperation duties vis-à-vis IDCRAFT which may be reasonably required for IDCRAFT in order to properly perform its duties vis-à-vis the Customer. IDCRAFT shall inform the Customer about such cooperation duties in a timely manner.
14. FINAL PROVISIONS
14.1. The laws of the Federal Republic of Germany shall apply to all contracts between IDCRAFT and the Customer, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
14.2. If the Customer is registered trader, a legal person under public law or a public law Special Fund, the competent court with jurisdiction all disputes arising from the contractual relations between the Customer and IDCRAFT shall be at the place of fulfillment for deliveries set forth in Section 14.5.
14.3. Should provisions of the contract between IDCRAFT and the Customer be or become invalid this shall not affect the validity of the remaining provisions of the contract. In place of the invalid provision, the parties shall endeavor to agree a valid provision which comes closest to what was originally commercially intended. If agreement cannot be reached, the relevant statutory provisions shall apply.
14.4. In the case of export of IDCRAFT's products – unless otherwise agreed – IDCRAFT shall not be liable for the exportability, the requirement of state approval, or any foreign trade regulations of the intended export country, except for cases of intentional breach or gross negligence on behalf of IDCRAFT. The need to comply with the national regulations of the respective export country shall be subject to the scrutiny and the responsibility of the Customer. Potential applicable duties for the export of the goods shall be borne by the Customer.
14.5. The place of fulfillment for deliveries and payments shall be Neuhofen/Federal Republic of Germany.
